We’re a small handmade studio, and every BUNN charm is carefully crafted and packed with love. Here’s everything you need to know about returns, refunds, and damaged orders.
Due to the handmade nature of our products, we do not accept returns after an order has been delivered.
Please review product details carefully before placing your order.
If your order arrives damaged, please contact us within 7 days of delivery and include clear photos of:
• The damaged item
• The packaging
• Your order number
We'll review the issue and do our best to find a suitable solution.
If your tracking shows unusual delays or your package appears lost, please contact us and we'll help investigate the shipment with the carrier.
Delivery delays caused by shipping providers may occasionally occur.
We do not offer refunds for delivered orders, change-of-mind purchases, incorrect product selection, or buyer's remorse.
Please review your order carefully before completing your purchase.
If your order has not yet been shipped, please contact us as soon as possible.
While we cannot guarantee changes or cancellations, we'll do our best to help before processing begins.
If you have any questions about your order, we're always happy to help.
Please contact us through our Contact page and include your order number for faster assistance.
Your support truly means the world to us.
